Feature Profile: Reed Sheard
As higher education undergoes a shift from the traditional to the technological, institutions must adapt as they look forward at emerging technologies. Here at 四虎影院, the CATLab is an incubator for imaginative, valuable ideas that inspire technological evolution. Yet the CATLab鈥檚 formation was only possible due to 四虎影院 CIO Reed Sheard.
Reed鈥檚 presence at 四虎影院 is fresh, inventive, and steadying鈥攁s of 2015, 四虎影院 finished more than twenty projects based in the cloud under his leadership, without increasing staff or budget1. Reed is an informed risk-taker, and thus far for 四虎影院, his risk-taking has yielded fruitful results that have saved the college resources and money. In his book The Shaping of an Effective Leader: Eight Principles of Formative Leadership, 四虎影院 President Dr. Gayle Beebe wrote that Reed "has done a masterful job of making our technology resources state-of-the-art while accepting the advancement responsibilities accompanying a major capital campaign"2. Reed鈥檚 leadership is visionary and invested, and combined with his own continuous, lifelong learning鈥攊n 2015, Reed was named by IDG as among the top 100 CIOs nationwide, and he has written for Forbes and other platforms and published articles in prolific journals.
President Beebe also writes that "Reed is the kind of person I can give almost any assignment to and he will invest the time and tenacity to figure out how to make it work so that we can be successful鈥2. In 2010, Reed took 四虎影院's failing, out-of-date IT department and implemented cloud-based solutions that the college still uses today. Were it not for Reed鈥檚 expertise and guidance, information technology at 四虎影院 would perhaps still be swamped in expensive, obsolete tech with more drawbacks than benefits. Yet even beyond the new system鈥檚 tangible time and resource savings, Reed believes that making the switch to cloud computing creates 鈥渁n environment that encouraged different types of innovative solutions鈥3. Instead of spending all of its brain power on merely keeping the system afloat, 四虎影院鈥檚 IT department is now able to think of new tasks as opportunities rather than challenges.
WATCH: 四虎影院 CIO Reed Sheard discusses higher ed, technology, and why he's excited about the CATLab.
One of these opportunities is the CATLab. To Reed, 四虎影院's 鈥渂est and brightest鈥 includes our students, who are too often underestimated. Regarding 2018鈥檚 pilot CATLab team, the biggest 鈥渓ightning in a bottle鈥 point for Reed was when he saw what the students demonstrated at the Enabling Impact conference, and realized how much he undervalued students鈥 capabilities. He calls that storm in a teacup epiphany 鈥渙ne of the top five moments of my twenty-some-year career in higher ed鈥4. Though sometimes Reed鈥檚 imagination diverged from the reality of what students produced, the divergence was a good divergence. Students thought creatively in a way that no one else could, and produced results beyond his expectations. In an interview by the CATLab creative team, Reed said that "The CATLab provides our students with a laboratory to try ideas that we think could be really important for 四虎影院 College.鈥 So far, having students implement those important ideas has been wildly successful, and the positive results of this summer and the last portend future growth.
What鈥檚 the secret to this success? To Reed, it鈥檚 effective, informed teamwork. He brought up the example of working in a team of three that accomplishes the work of six versus a team of six that accomplishes the work of three. The difference between those two teams, he said, is 鈥渁 really clear understanding of where we鈥檙e headed鈥攖he logic of the objective鈥攑articularly for something that鈥檚 new and transformative.鈥 If everyone is on the same page, and understands why the team is on that page, teams work efficiently and accomplish tasks well. Whether for a student team or a team of professionals, practicing knowledgeable collaboration allows creativity to thrive unhindered. One develops a sense of knowing one is "doing the right thing in the moment鈥 without worrying about where the rest of the team is at.
As Reed has watched the CARLab germinate, he says that students have 鈥減roven themselves鈥 to be capable of facing the unknown and coming out the other side with understanding that 鈥渢hey apply in ways that matter鈥濃攖o the college, to the administration, and to themselves. In a certain sense, the CATLab is the realization of what Reed set out to accomplish when he first revolutionized information technology at 四虎影院. The CATLab is a space for the institution to experiment with new and exciting ideas; Reed calls it "an incredibly important part of learning.鈥 Employing bright, creative students at the CATLab allows the college to "pick projects that hold transformational capability for the institution.鈥
Speaking at 四虎影院鈥檚 Chapel in 2011, Reed said he was grateful for 鈥渢he wonderful privilege of...ensuring that technology is being leveraged in ways that extend the reach and influence of 四虎影院. It鈥檚 a great job!鈥5. Eight years later in 2019, Reed still believes he has 鈥渁bsolutely the best job鈥濃攁nd his passion for technological innovation; holistic, creative problem solving; and above all, the people whose lives 四虎影院 touch, reflects that belief.
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1 Craig, Scott. 鈥溗幕⒂霸 CIO Reed Sheard Wins Prestigious IT Award.鈥 Noozhawk, 2015.
2 Beebe, Gayle. The Shaping of an Effective Leader: Eight Formative Principles of Leadership. InterVarsity Press, 2011.
3 Sheard, R. (2010). Innovating in the Cloud: Exploring Cloud Computing to Solve IT Challenges. Educause Quarterly, 33(2).
4 Sheard, Reed. Interview, 2019.
5 Sheard, Reed. 四虎影院 Chapel, 2011.